The One-and-Done Bundle

Frequently Asked Questions

• What makes Lucid different than other mattress brands?

  We use our years of experience to design quality, comfortable, affordable mattresses—backed by a 100-day sleep trial and 10-year warranty. Plus, as a Certified B Corporation®, you can feel good shopping at Lucid.

• What size mattress do I need?  

  The best size mattress for each person depends on a variety of factors—room size, who will be sleeping in the bed, etc. A Split King is very popular as both you and your partner can control your own side of the bed when paired with an adjustable base. You can view our mattress size guide or mattress comparison chart to learn more. 

• How long will my mattress last?

  Mattresses typically last between 7-10 years, however there are many variables that influence the longevity of your mattress. We recommend using a mattress protector to help extend the life of your mattress.

• Does using a mattress protector protect my mattress warranty? 

  Yes. Stains on a mattress will void the warranty, but when the mattress and protector are purchased together on the same receipt, the mattress will have a warranty against stains for 15 years.

• What is included in this sheet set?  

  All Lucid sheet sets include a fitted sheet, flat sheet, and a pillowcase set. You will receive one or two pillowcases depending what size you are selecting—Twin and Twin XL sets come with one, while all other sizes include two.

• How do I clean the pillows?

  Arrives compressed and requires fluffing to help expand the fill. Speed up the decompression process by tossing the pillows in the dryer on low for 20 minutes. Spot clean with a damp cloth and do not machine wash. Lay flat to dry.

• How does your 100-night sleep trial work?

  When initiating a return for a Lucid™ mattress, there are a few important guidelines to keep in mind. Firstly, request a return within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress. If after this period you are still not satisfied with your purchase, you may initiate a return. To receive a full refund, you must have the receipt and warranty documentation for the mattress purchase AND you must use a mattress protector during the 100-day trial period. To return an online purchase, send us an email at online@lucidmattress.com

• What does the warranty cover?

  This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or commercial use.