Frequently Asked Questions
How do I choose the pillow right for me?
The best pillow for you is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.
What's the best pillow for my sleep position?
The best pillow for your sleep position is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.
Which pillow is best for cooling?
All of our pillows have features designed to keep you cooler at night. Our shredded memory foam is infused with cooling gel, and the design helps with airflow. The memory foam pillow is ventilated for breathability, and the light Talalay latex is naturally cooler than memory foam.
How long does a good pillow last?
A good pillow maintains its best quality for about 2-3 years. After that, we recommend replacing your pillow to ensure your pillows are supportive, comfortable, and free of allergens.
Are any of your pillows eco-friendly?
If you're looking for an environmentally friendly option, you'll love our Talalay latex pillow. Known as "Earth's most perfect sleep material" this pillow is produced with biodegradable ingredients from renewable resources and raw materials. The result? A pillow that's good for you, and good for the planet.
How does your 30-night sleep trial work?
All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at email@example.com.
What does the warranty cover?
This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling.
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