Frequently Asked Questions
What size bed and headboard is right for me?
The size of your bed depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.
Are your beds and headboards easy to assemble?
Assembly is easy with pre-drilled legs, modification plates, and wall mounts.
How does your 30-night sleep trial work?
All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at firstname.lastname@example.org.
Can I use a bed frame and headboard with an adjustable base?
Yes. All Lucid upholstered bed frames are compatible with an adjustable bed base, so you can get the look you want with the customization you need for better sleep. Simply place your adjustable bed base inside your upholstered bed frame without the slats, or for frames with drawers, remove the legs from your adjustable and set it directly on top of the slats.
Can I pair any headboard with any bed frame?
Yes. Our headboards are designed to work with any bed frame (with the right hardware), so you can build the perfect bed.
Do I need a box spring with my upholstered bed base?
No, you do not need a box spring. You can place your mattress directly on the wooden slats, or if you are using an adjustable bed base with your upholstered bed, you can place your mattress directly on the adjustable.
Can I adjust the height of my headboard?
All headboards are adjustable to find the perfect height for your bedroom. We recommend leaving at least two-thirds of your headboard visible for the best look.
What does the warranty cover?
This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling.
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